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I am getting a 'The Windows Installer service could not be accessed' when installing the drivers or the software
Posted by Hasan Coskun on 11 January 2010 12:26 AM
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This error message will appear because the Windows Installer files on your hard disk are damaged or missing. To resolve the issue please try the following - Reregister the Windows Installer 1. Determine the location of the Msiexec.exe file on your hard disk. To do this, follow these steps: Click Start, click Run, type (windows directoy)\system32 for example: C:\Windows\system32 and then click OK. Make a note of the location of the Msiexec.exe file. The location of the Msiexec.exe file will be a combination of the value in the Address text box and the Msiexec.exe file name itself.
2. Make sure that the location of the Msiexec.exe file in Registry Editor is correct. To do this, follow these steps: Click Start, click Run, type regedit in the Open text box, and then click OK. Expand HKEY_LOCAL_MACHINE, expand SYSTEM, expand CurrentControlSet, expand Services, and then click MSIServer. In the right pane, right-click ImagePath, and then click Modify. In the Value data text box, type the location of the Msiexec.exe file that you determined in step 1, followed by the value of /V, and then click OK. C:\WINDOWS\System32\msiexec.exe /V Click OK to close the Edit String dialog box. Click the File menu, and then click Exit to close Registry Editor. 3. Start your computer in safe mode, and then register the Msiexec.exe file. To do this, follow these steps: Click Start, and then click Turn off computer or Shut Down. Select the Restart option, and then click OK, or click Restart. Press F8 before the Windows splash screen appears. On the Windows Advanced Option menu, use the arrow keys to select the Safe Mode option, and then press ENTER. If you use a dual-boot or multiple-boot computer, select the appropriate operating system from the list that is displayed, and then press ENTER. Log on to the computer. Click Start, click Run, type msiexec /regserver in the Open text box, and then click OK. Click Start, and then click Turn off computer or Shut Down. Select the Restart option, and then click OK, or click Restart. | |
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