Knowledgebase: PhotoMaker
I keep getting a 'Failed to get image data' error when I press the acquire button
Posted by Hasan Coskun on 12 April 2010 12:46 AM

Please try the following -

Plug the scanner into a different USB 2.0 port

Go to Device Manager (right click Computer, go to Properties, click on Device Manager) 

Look for Imaging Devices

Make sure there is OVT Scanner visible under Imaging Devices

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